Shipping Policy

BEFORE SHIPPING

Please double check your address during the checkout. We will ship your items to the address you provide. If the parcel gets returned due to insufficient/ wrong address, the original shipping fee before any shipping discount and "return to sender fee" will be deducted from your refund.


SHIPPING TIME AND COST

Shipping timelines in the product description are approximate. This does not include weekends, holidays or any unforeseeable delays with the courier (weather, volume, traffic, etc).

Shipping timelines indicated do not include processing times for your order. For the most accurate delivery date estimates, please refer to the shipping timeline at checkout.

We ship worldwide with tracked shipping from Toronto, Canada. All parcels ship with Canada Post/ UPS. Please refer to the table below. Exact rates will be calculated at checkout.


Floral item: Process time is 4-6 weeks.

CANADA
 USA
INTERNATIONAL
Exact shipping can be calculated at checkout.
Free shipping can be arranged for orders over $800 CAD. 
Order under $800 please contact us for a shipping discount.

Accessories item: process time is 3-5 business days.

CANADA
USA
 
INTERNATIONAL
Exact shipping can be calculated at checkout.
Free shipping can be arranged for orders over $800 CAD. 
Order under $800 please contact us for a shipping discount.

Feel free to Contact us if you have any other shipping questions.


PACKAGING

Floral

Our floral items come in a package with adequate cushioning to protect your bouquet. All floral items will be packed in one box.

Accessories

Standard Antheia De Florist Packaging includes a gift box, polishing cloth and items will be packaged together. (Hair pin will be packaged with the hair piece; an alcohol pad and spare earring back will be included with the earrings.)

Unless specified otherwise, one hair piece and one pair of earrings will be packaged together in one box as a set.If you need an extra box as a gift, please let us know in advance. We will pack it separately.


DUTIES AND TAXES

Orders outside Canada may be subject to additional import fees, which include VAT, custom duties, any other local processing fee, upon receipt depending on your country's regulations that buyer will be responsible for. Please note that Antheia de florist does not have any control over these fees. For more information, please contact your local customs office. Antheia de florist is not able to reimburse you for duties and taxes paid upon delivery.

Please be aware that if you reject your parcel upon delivery due to import fees, the original shipping fee before any shipping discount and "return to sender fee" will be deducted from your refund.